At Litchfield Beach & Golf Resort, we understand that you want to plan for the best vacation experience possible. Though booking a reservation and visiting a new area can be stressful, we are here to help answer all of your questions, as well as to put your mind at ease for a fun and relaxing beach vacation. Below you’ll find Frequently Asked Questions that are common to our visitors. If your question is not answered in this section, feel free to complete an inquiry form on our Contact page or call our customer service representatives for more information.
A deposit of one night rate plus taxes and fees will be charged to your credit card.
Guests are not required to provide a security deposit at time of check-in. Your Trip is Covered with a $39.95 Damage Waiver Fee (+tax). All reservations automatically include this fee. It is a non-refundable charge that covers up to $1,000 in reported instances of accidental or non-negligent damages.
Check in time is 4:00 PM EST and check out time is 11:00 AM EST. We cannot guarantee early check in or late check out requests. There will be a full day charge for unauthorized late check outs.
Due to HOA restrictions and policies, motorcycles, gas powered golf carts, trailers, campers, boats, jet skis, etc. are not permitted at the resort or in any of the gated communities. Alternative parking arrangements are available in our North Parking lot by our registration office (video surveillance in use 24/7). Space is limited and is on a first come, first serve basis. We urge guests with these vehicles to contact our rental office for more detailed information.
Smoking is strictly prohibited inside any of our condos or villas and evidence of smoking will result in a $250.00 fine.
Not all units are guaranteed to have WiFi, but passwords and network info are provided at check in and you can also find it on the information sheet located inside of the units.
The majority of our rentals are equipped with washers and dryers, and you will be able to launder your own linens. For Summerhouse units, standard rooms in Seaside Inn and one bedroom units in Bridgewater, our team will stop by daily to do a towels and trash exchange service.
Each bathroom will have toilet paper, bars of soap and 1 bottle of shampoo. The kitchens will have a roll of paper towels and 2 packs of dishwasher detergent.
Due to the large area our staff must cover, we cannot guarantee being able to replenish every request for restocking toiletries. There is a grocery stores within a very short drive, and we suggest guests purchase what they need above the initial setup.
The damage waiver fee covers non-negligent damage done to the unit. Intentional damage or damage due to negligence is not covered by this waiver.
Your Health and Safety is of utmost importance, therefore, if the “Do Not Disturb” sign remains on your door for an extended period-of-time and we are unable to contact you, we may knock on your door and if no answer, enter your room to determine your well-being. Please understand it is not our intention to disturb guests during their vacation, however, we reserve the right to enter rooms to check on the safety and security of our guests and property as well as to perform maintenance and repairs.
Our Summerhouse pool deck is open year around though the bodies of water are not heated. For colder days, guests can always enjoy our heated indoor pool located at the Health Club & Fitness.
Should you need to cancel your Beach House Rental, the policy is as follows: